Return Policy

Thank you for your purchase! We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us! We accept returns for unworn and unwashed items within 14 days after the delivery date of your package. The customer is also responsible for the shipping costs of your return.
If you purchase an item that is on sale or you used a discount code those sales are final and cannot be returned. All jewelry is also final sale.
 
RETURN PROCESS
Please email returns@shoplenleys.com if you wish to return your item. We will email you the return form to print off and place in your package. Fill this out and place it in your package along with the receipt. 
 
To return an item, place the item securely in its packaging and the return form emailed to you, and mail your return to the following address:
 
Lenley’s Boutique 
3070 Lake Crest Circle
STE 400- PMD 187
Lexington, KY 40513
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Lenley's Boutique LLC is not responsible for any lost items.
 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Once your return is processed you will be contacted via email and your original payment will be refunded. Please allow at least 5-7 business days for your return to appear on your bank statement. Lenley's Boutique LLC does reserve the right to deny a return if not in proper condition. 
 
EXCHANGES
At this time, Lenley's Boutique LLC does not accept exchanges. If you wish to exchange your item simply return your original item to us then purchase another item that you love! We are so sorry if this is an inconvenience to anyone! If you have any concerns or issues please contact us ASAP so we can make you happy!! :)
 
EXCEPTIONS    
For defective or damaged products, please contact us at the customer service email below! All sale items are final sale. 
 
QUESTIONS
If you have any questions concerning our return policy, please contact us at: